1.2 If you have any queries about the policy, please get in touch with us using the contact details set out at [insert link] and we will do our best to answer your questions.
2 Personal information collected
2.1 We may collect the following information from you:
2.1.1 name, email address, postal address, telephone number;
2.1.2 your case details;
2.2 Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the full range of services the Site has to offer.
3 Use of this information
3.1 We will use this information in order to:
3.1.1 administer your case/membership with us;
3.1.2 process applications or enquiries submitted by you;
3.1.3 send you information about our products and services;
3.1.4 verify your identity;
3.1.5 carry out marketing analysis and make general improvements to our Site;
3.1.6 obtain your views or comments on the services we provide; and
3.1.7 contact you to help us plan other promotional activity.
4 Sharing this information
4.1 We will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).
5 Information about other products and services
5.1 From time to time we may send you information about our services that we think may be of interest to you.
5.2 You can tell us to stop this at any time by sending an email to [e-mail address].
6 Use of forums or blogs
The Site may from time to time include chat rooms, blogs, forums, message boards, and/ or news groups on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.
We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use. We use secure server software (SSL) to encrypt any financial information you need to input before it is sent to us.
8 Linking to third-party websites
8.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
8.2 In addition, if you linked to this Site from a third-party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third-party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
9 Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an email to us at [email address] or write to us at [address]
By using this website you consent to the collection and use of your personal information in the manner set out above.